#erp #warehouselogic #processdesign

Context
A distribution company in the fashion industry was running its own e-commerce store with a positional warehouse. Orders flowed in from the ERP system, but the process on the warehouse floor relied heavily on handwritten notes. Workers would manually jot down just one of multiple possible product locations. If the product wasn’t found, they had to return and search again in the ERP. With dozens of positions noted by hand, the paperwork became unreadable and it was difficult to later match products to the actual position.

What we built
We created a web application integrated with the ERP system. It displayed ordered products along with a photo and a list of possible storage locations. Thanks to tablets, warehouse staff had product photos with them at all times — crucial in apparel, where recognizing a product visually is far easier than reading a tiny tag. After confirming the item and its location, the system immediately suggested the next product — optimized by nearby placement. During order finalization, workers scanned barcodes and confirmed the taken location, which was stored in the system.